SHIPPING

All orders are sent from Perth, Western Australia within 1 - 5 business days using Australia Post Standard with Tracking.

If you ordered a “Made to Order” item, please refer to the item listing for estimated shipping times. If you order in stock items at the same time as a made-to-order item, they will be shipped together when the made-to-order item becomes available.

Australia Post is experiencing international delivery delays in all destinations due to limited airline capacity and government restrictions as a result of COVID-19. Orders may take longer than usual to reach their destinations at this time. Thank you for your understanding. 

Delivery to some countries from Australia have been suspended until further notice; if you are unable to select your country at checkout, please get in touch so we can provide you with further information. 

Please be aware that you are responsible for any import duty/tax or custom delays your purchase may incur.

Shipping rates are calculated according to weight.

Australia : Delivery can take up to 2 weeks.

International : Delivery is typically 3 - 4 weeks but can take as long as 6 - 12 weeks.

In the circumstance where an attempted delivery is unsuccessful, or the customer has ordered with the wrong shipping address, the parcel will be returned to me. Customers will be informed of returned parcels via email, and given the option of a refund or re-sending with extra shipping fees. Please be aware that returned parcels can take up to 2 months to be returned to me. 

EU VAT fees are not included in your order. Any import duties and taxes incurred are beyond my control and must be paid by the recipient of the parcel. If you have any questions related to customs charges, please refer to your local customs authority. 

FAQ / SHOP POLICIES

SHIPPING DESTINATIONS

There are issues shipping to certain countries. As a result I am unable to ship to the following countries until further notice:

  • Austria

  • Bulgaria

  • Croatia

  • Cyprus

  • France

  • Germany

  • Greece

  • Italy

  • Latvia

  • Lithuania

  • Luxemburg

  • Poland

  • Portugal

  • Romania

  • Russia

  • Slovakia

  • Spain

  • Sweden

  • United Kingdom

If you live in one of the above countries you may still purchase from my store by using a shipping forwarding service. A shipping forwarding service provides you with an address in another country. You purchase your order with this new address and the forwarding service will then receive it. Once received, the forwarding service will then ship your order to your home address with an extra fee. See below for a number of forwarding services that you may like to use (I am not affiliated with these businesses in any way. Please do your own research to see which business best suits your situation).

RETURNS / EXCHANGES

All sales are final and no returns or exchanges are allowed. If your order has arrived damaged please get in touch and I will do my best to fix any problems.

SKIRT SIZING

All skirts (unless specified with different measurements) can be made in 3 sizes. Please refer to the chart to select your correct size.